I just want to follow up is synonymous with I just wanted to follow up. You can use either phrase to mix up your writing. Sometimes they stall because they arent fully convinced that what youre offering is right for them. Dont leave them guessing and dont shift the responsibility onto them to propose the next steps. If you dont, think of one. Whatever the reason for their stalling, you can help by reaching out with some extra information that theyll find useful or reassuring. Even if they do not need your help, its likely that theyll at least give you a status update on matters to show you why your support is unnecessary. If someone in your life is going through a hard time, you might want to quickly check-in to see how theyre doing. Updates On Product/Services. For example, you might refer them to a blog post or a piece of research thats extremely relevant to their business, or you could let them know that theres an upcoming industry conference in their town that they should attend. Be very smart at drafting your emails when you want to cash on the guilt-trip scenario and spin a positive approach on it. Send them a blog post from your company. Moreover, we can replace it with whatever the thing is that we want updates on. 11 Things To Say Instead Of Just Checking In Ive Been Thinking Of You Lately Id Love To Hear How Youre Doing, If You Want To Share Id Like To Hear How Youre Really Going How Are You Managing Things Right Now? How Have You Been Feeling Lately? So How Was This Year For You? Can I say just checking in? It lets them know that youve noticed a change in their behavior, and youre there to support them if they need help. Then we could meet for a 15-minute video walk-through so you can see if [software] is the best solution for you. Has there been any progress on works well if you want to follow up and ask for direct work updates. Thank you. Point out business weaknesses. Whats the problem with just checking in emails? will thank you for it. subject to our Terms of Use. Im keen to hear about your progress.Thank you for your time,Sarah, To Mr. Dinners,Can we schedule a follow-up whenever youre next free? If you dont, think of one. Heres what to say to somebody youd really like to check up on, without defaulting to a clich or sending a .gif of a floating otter. A daily dose of irreverent and informative takes on business & tech news, Turn marketing strategies into step-by-step processes designed for success, Explore what it takes to be a creative business owner or side-hustler, Listen to the world's most downloaded B2B sales podcast, Get productivity tips and business hacks to design your dream career, Free ebooks, tools, and templates to help you grow, Learn the latest business trends from leading experts with HubSpot Academy, All of HubSpot's marketing, sales CRM, customer service, CMS, and operations software on one platform. Describe a potential opportunity. By putting a greater emphasis on how you can help prospects achieve their goals, you can reframe how they think about their buying decision. Or, another variation is the Baseball Opening, which is Im calling to just touch base. A sales video should be short and sweet. Pass along a link to relevant press coverage of one of your highest-profile customers. Moreover, its especially effective if weve been out of the loop for a while. i am calling. It's a Sunday morning, and you're just waking up. Dear Mr. Tomkins,Is there anything I can help with on the matter? Do you need any support from me on asks for an update while also being supportive and friendly. Its been busy. ", "Hi, I remember you showing interest on [topic] in our last meeting. This means you have to make the message hyper-relevant to the specific person youre contacting, drawing on their specific needs, interests, and previous interactions with your company. How to quit: Changing but to and helps you look for two positive outcomes, rather than looking for reasons you cant reach a goal or complete a task. 1 Ask Drop the checking in wind-up and ask for an update politely and directly. Furthermore, when we use going on in this manner, were asking for more information about the current proceedings. Even if they already plan to attend, this is another way to rekindle the conversation. Use the request for a status update as a call-to-action, and make it time-sensitive so youre more likely to get a response. Even if the message is brief, a congratulatory email to a prospect is enough to remind them of your company. Sometimes, all it takes is a few words, letting the person know theyre in your thoughts, to brighten that persons day. This could be a case study, a testimonial video, a breakdown of pricing options, a list of product integrationsanything that can help crush the doubts or objections they may still have. Cheers, [Salesperson]." ", "Hi, you might be wondering why us [company name] over others. If you need any more clarification, dont hesitate to reach out.. This link will open in a new window. Reference a relevant blog post. Bring their attention to something their competitor is doing well and ask how they plan to address it. Invite the prospect to an upcoming webinar or educational event your company is hosting. It usually means that we dont expect any updates in the email reply, but we want to meet with them in person before we make any final decisions about whats going on. We're committed to your privacy. 7 alternatives to just checking in (with examples) 1. It just briefly lets them know that theyre in your thoughts, which can go a long way in lifting their spirits. One of the most helpful times to check in on someone is after they experience a loss or tragedy. Thats why we might use this phrase to ask how certain projects are unfolding. Free and premium plans, Sales CRM software. Were living in the age of the customer, where experience reigns supreme. hbspt.cta._relativeUrls=true;hbspt.cta.load(53, 'dad1fbc0-d801-4918-90c6-a163306bde24', {"useNewLoader":"true","region":"na1"}); Get expert sales tips straight to your inbox, and become a better seller. In this article, were going to talk about: What are B2B leads and what is B2B lead generation?Effective strategies for generating B2B leadsHow to create an effective plan for B2B lead. By checking in on the people in your life, you also strengthen your bonds and your support circle for when you need a helping hand. Find out what to do and discover resources to help you cope. It's related to [topic] that you might be keen on. ", "Hi, I haven't heard a response from you since [date]. Webbe checking. An email or call following up on any of these situations should presumably be focused on that missed commitment it's not just a generic check-in. Example: Read our client success story with X and see how their profit grew Y% in a matter of weeks with our service.. Simply put, checking in means when you want to update your friends on your whereabouts or activity. If the prospect has gone completely silent, send a breakup email to close the loop. 14. By subscribing to this BDG newsletter, you agree to our. Even if they cant meet up with you any time soon, theyll know youre available when they want to go out or just chat on the phone. Finally, take a look at the following email samples to find out more about it: Hey Craig,Can we schedule a follow-up on the project at some point this week? I was hoping you could tell me how thats coming along? This will further solidify that you're interested in them and their business. 11 Things To Say Instead Of Just Checking In Ive Been Thinking Of You Lately Id Love To Hear How Youre Doing, If You Want To Share Id Like To Hear How Youre Really Going How Are You Managing Things Right Now? How Have You Been Feeling Lately? So How Was This Year For You? How do you say just wanted to Sharing your own story can be a very good way to focus on feelings, and the person youre talking to can follow your lead. Example: We think it would be a great time to discuss our product solution for your business amid recent developments.. Should I make that happen? i just wanted to make sure. Read world-renowned marketing content to help grow your audience, Read best practices and examples of how to sell smarter, Read expert tips on how to build a customer-first organization, Read tips and tutorials on how to build better websites, Get the latest business and tech news in five minutes or less, Learn everything you need to know about HubSpot and our products, Stay on top of the latest marketing trends and tips, Join us as we brainstorm new business ideas based on current market trends. 7. In these situations, its often the case that the prospect is struggling to reach a decision with the information theyve got. They show how our past clients in [their industry/niche] have worked with us to achieve [relevant goals]. 18. While we do not use where are we with to tell people off, the implication is that we expected an update sooner. They come in for different reasons, from different sources, but they all have something in commonthe person sending them wants something. In a polite or formal email, its often a good idea to let the person know the purpose of the message right away. Simply put, checking in means when you want to update your friends on your whereabouts or activity. Although this is a perfectly good reason to check in via email, there are ways to avoid the just checking in language we all dread. Send them a message about a weakness in their business that should be fixed, and offer assistance. Although this is a perfectly good reason to check in via email, there are ways to avoid the just checking in language we all dread. I notice you have been quite busy with the issues lately, and Im here to offer my services.Best wishes,John & Johnson Co. Keep reading to find out. I read a great article this morning about the power of using quizzes to ease visitors into your sales funnel, and I thought youd appreciate a link. Although this is a perfectly good reason to check in via email, there are ways to avoid the just checking in language we all dread. I expected it on my desk last night but have yet to receive anything from you.Thank you,Missy Winter, Dear All,Where are we with the team cohesion exercises? Writing, grammar, and communication tips for your inbox. And if you cant think of a single legitimate reason to follow up that would be beneficial to the recipient, dont. Reaching out to check-in is often enough to lift someones spirits after theyve experienced a loss or tragedy. What to say instead: Its better to use inclusive or motivating language that champions an individual employee or team, Liou suggests. Anything I can help with on works well as a way to politely ask for a follow-up. i just wanted to make sure. ", "Hi, I recently came across an event happening at [location]. Some people dont respond well to religious sentiments, however, so its important to keep the specific recipient in mind. (All good things!) Use the tips and examples covered in this post to help sharpen up your business communication. Reminding your contact of an upcoming deadline, or asking for an answer within a given timeframe, is more likely to elicit a prompt response. This link will open in a new window. If so, Im happy to schedule a call. If you don't, think of one. ", "Hi, I found this tool interesting & useful. A check-in is an indirect request for our time or attention, and we find ourselves wishing the sender had gotten straight to the point (not unlike the classic . 5. Emails get lost in busy inboxes. The road may be clearer for you to make a sale. Answer a question on an online forum. Check how things are going a month after implementing a competitor's product. At that time you werent ready to make any decisions [because of X reason, if provided], and you asked for me to come back to you after [Y weeks/months]. If you suspect your contact has just forgotten about a project, offer some context in your message to jog their memory. Send them a blog post from your company. Your friend might have lost someone close to them, or they might be stuck at home sick. Describe a potential opportunity. I would love to talk about the project youre working on. Usually, however, these scenarios have two things in common: Any or all of the following situations all but necessitate a "just checking in" call or email: Its important to note that there will be times where you shouldnt just check in and thats when they arent actual qualified prospects, or when they have clearly asked to stop communicating. Keep your message short and sweetyou dont want to come across as intrusive. Use these 4 alternatives to just checking in emails: Theres no perfect alternative to this email but there are a few follow-up sales emails you can rely on to get back on your prospects radar. And offer to follow up over a phone or video call if they're interested. I liked what you had to say about building trust with new subscribers. Would you like a demo? Of course, this doesn't mean that you should stop following up with prospects just that you put slightly more effort into it. If its been a while since youve seen your friend or family member, you can let them know you miss talking to them and just wanted to say hello. We also may earn commission from purchases made through affiliate links. Prospects will often ask for more time before they can make a decision or continue discussions with you. Hope you are not too busy tomorrow at 11.am. If they seem a bit lost, psychologist Charmain Jackman Ph.D. suggests sharing an observation about their behavior, and maybe some suggestions about what to do: I notice that you seem more withdrawn; would you like me to come over this week? Usually, we only send it to ask if anything is wrong. Furthermore, we can use this phrase when we want to find out more about the current situation. 2023 RingCentral, Inc. All rights reserved. Let's set-up a time to discuss this. Loss is hard. But what does it really mean? Differences & When to Use Them. Wed like to schedule a meeting to offer you assistance in working through the matter.. ", "Hi, Did you know that we are mentioned by [media source] as one of the best companies to work with? Example: Hey, [prospect name]. This link will open in a new window. By clicking "Accept", you agree to our website's cookie use as described in our Cookie Policy. Example: We received news of an event in your region for X industry professionals, we hope to see you there.. We spoke about [topic] back in [month]. Id love to discuss your progress so far.Thank you,Mrs. We saw your comment on X, not only do we have the answer youre looking for, but we have some additional resources youll find useful, as well.. I am leaving my contact information if you want to touch base with us in future. They may thank you for your concern, or ask why theyve been in your thoughts then, you can launch full throttle into the convo you want to have. ", "Hi, I haven't heard from you all week. Lastly, you can see it in the following email samples to check how it works: Dear Sam,How are things coming with the project? Please let us know what you think! Generally, there are two other variations you can use: Removing just allows you to sound formal and respectful. i just called. 2. Your prospect made a commitment to do something and hasn't done it, or has gone dark. Grammarly helps you communicate confidently I need to know whats going on before taking the next steps.Thank you,Sam Retch, Dear Mr. Sir,Do you have any updates on this problem? 11 Things To Say Instead Of Just Checking In Ive Been Thinking Of You Lately Id Love To Hear How Youre Doing, If You Want To Share Id Like To Hear How Youre Really Going How Are You Managing Things Right Now? How Have You Been Feeling Lately? So How Was This Year For You? How do you say just wanted to Michaels. If youd like a more in-depth explanation, I can set up an appointment for discussion if youre interested.. Keeping in touch with your contacts doesnt have to be an email-only affair, of course. Instead, take a moment to think about what exactly you want from your contact and what they might want from you. Example: Your business has more room to grow if you explore X opportunities. Shadow Work Is All About Stepping Into Your Power Here's How To Do It, The 'Sex And The City' Cab Light Theory, Revisited, I Got My Chakras Balanced & Now I Am At Peace, Trainers Reveal How Long You Should Rest Between Sets, Get Even More From Bustle Sign Up For The Newsletter. Id love to meet for coffee this week to talk about potentially working together. I need to find out where the morale problems lie.Kind regards,Mr. It even proofreads your text, so your work is extra polished wherever you write. I wanted you to know Im thinking of you. Offering to do so is a great way to reach out and check-in with a professional tone. ", "Hi, we are featured on Forbes for our amazing quality of service. You can send an enthusiastic message requesting further conversation if youre willing to spend some extra time checking in on a friend. We cannot give you customized advice on your situation or needs, which would require the service How are you doing doesn't quite send the message that you truly want to know how someone is feeling, coping, or experiencing at any given moment, Bisma Anwar, LMHC, a therapist with therapy platform Talkspace, tells Bustle. In a professional context, you can send a client or co-worker a link to an article that reminds you of them. I havent seen any updates from through, and I havent heard from you about it yet.Just checking in for some updates,Mr. Example: We have a new addition to our executive team, here is an overview of the changes to come upon their arrival.. Have a look. So it's time you know it has gone cold and send out one last email announcing your breakup with the prospect. Learn more about us here. Im free to help out wherever Im needed.Let me know what I can do,Mr. Example: Hey, [prospect name]. Let me know if theres anything you need from me.. It also sounds counterintuitive. Its a fairly professional phrase showing that you have something new to add. Example: Hi [prospect name]. WebThe rule of thumb for just checking in emails is essentially this: If you have a good reason to reach out or new value to provide, reach out. 1 Ask Drop the checking in wind-up and ask for an update politely and directly. Example: Hello, due to the new legislation starting on (date) we have a resource available to further explain the impact it will have on X industry.. I read a great article this morning about the power of using quizzes to ease visitors into your sales funnel, and I thought youd appreciate a link. How do I not say just checking in? Firestorm, Im just checking to see if is a calm and polite alternative to I just wanted to follow up.. You might find them useful. Its been busy. I had lunch with Kristina Smalley yesterday and your name came up. No matter who youre checking in on or why, it often takes just a simple email, text message, or DM to make all the difference. Buyers usually receive a variation of, "Hi [Prospect], I haven't heard back from you, so I wanted to check in. Cake offers its users do-it-yourself online forms to complete their own wills and I just wanted to share my condolences and check in on you. Finally, these follow-up email examples should help you to make sense of it: Dear Jack,Anything I can help with on the topic that you requested? If someone you know has just experienced the death of a loved one, you can check in on them and say sorry for your loss at the same time. Whats going on with is a simple way to ask someone to follow up on a project. You offered to put together a list of project ideas for further brainstorming. Hope all is well. Lastly, here are some helpful follow-up email examples you can rely on to teach you how to use it: Dear All,Has there been any progress on the report yet, or are you all still waiting for more information?Kind regards,Kimberly, Dear Terry,Has there been any progress on the project that youd care to share with me?Thank you for your time,Mrs. Reach out to a decision-maker after a blocker leaves the company. Example: I wanted to personally congratulate you and your organization on reaching X milestone!. I notice you have not kept me updated over the last week.I hope all is well,Mr. I notice you havent sent me any follow-up emails yet.Please inform me when you get a moment,Mrs. Reach out to them before they sign the dotted line to another. Apart from being chronically overused, one of the main problems with just checking in is that its basically a redundant expression. i just wanna. Not quite in-office, not yet a remote-first company? Letting them know youre there if they need to talk can make all the difference. Example: Did this email get buried? Remember to be subtle though. Nothing induces a world-weary sigh from working professionals like a just checking in email. And yet, its absolutely vital for your business to keep conversations moving forward. Respond on social media. All we ever want is for you to succeed and be profitable. Few examples are: Also Read: COB vs EOD? They (rightly) suspect that whoever wrote it wants something from them, but is hesitant about getting to the point. I have some recommendations on how to get you there.. You can easily jump between phone calls, team messaging, and video chats: One of the major benefits of using a service like RingCentral to stay connected with contacts is that it lets you monitor and review your communications so that you can keep improving your teams performance. In this post, well explore some better alternatives to this inbox clichin fact, you might want to stay out of your contacts inboxes altogether. I could set you up with a free trial account. After a meeting or discovery session Suppose its been over a week since you had a call or face-to-face meeting with 2. Here are some ideas for messages you can include in a formal check-in email. Discover why video marketing is the most effective way to engage with consumers today. Thought you would like to visit. Follow it up with an inquiry about how theyre coping with life in general, or just let them respond on their own terms. Of course, youll want to bring up as many important facts and answer as many questions as you can during the initial meeting or call. Let them know. They might not want to talk about whats going on or how theyre feeling, but they could come up with some ideas for you to help. Example: Greetings, I wanted to inquire about your current level of satisfaction with X product. How to quit: Changing but to and helps you look for two positive outcomes, rather than looking for reasons you cant reach a goal or complete a task. As salespeople, following up with prospects comes in as a basic instinct. Thats the email marketing philosophy we embrace at ABC Consultants, too. Learn more in our affiliate disclosure. Even when youre ultimately trying to get something, it can be helpful to give something useful as a lead-in. Martin holds a Masters degree in Finance and International Business. Are you still looking for solutions to convert [company] website visitors to subscribers? If youre concerned that a task may have fallen through the cracks, start with a little context. Be sure to remind them of your initial conversation and present some options for next steps. ", "Hi, Here is how to add video to your email. I loved seeing the photos you posted on social media! 9. hbspt.cta._relativeUrls=true;hbspt.cta.load(53, 'be67aa79-8dbe-4938-8256-fdf195247a9c', {"useNewLoader":"true","region":"na1"}); Their ease is the reason that makes them so tempting to send, but they don't provide any value to your buyer. Send along an article that reminded you of them. This gives them an example of what's possible with your company. 2. ", "Hi, Here is an interesting guide on How to [topic]. Last month we had a meeting about [project name], and you offered to collect some research for our next strategy session. Maybe they missed your last email. In a polite or formal email, its often a good idea to let the person know the purpose of the message right away. Next time you reach out to your contacts, be sure to steer clear from using just checking in.. Send a how-to guide. I need an answer, already! Instead, you can get more creative and establish a personal connection that will make your prospects feel valued. The heres more information email Prospects sometimes require a bit more information before making a buying decision. But since you probably wont manage to address everything, a follow-up email with more information can be a great opportunity to nudge your prospect over the line. Instead of just checking in to see how they are, you should only reach out if you can offer them something of genuine value. But you can go one step further by offering to help in any way you can. Recommend an event. HubSpot uses the information you provide to us to contact you about our relevant content, products, and services. Heres a quick comparison of using an email-focused approach vs more flexible methods of communication: For example, some clients may welcome the occasional phone call as a much-needed break from the monotony of responding to emails all day. Congratulate them on a funding round. List Of 30- Alternative Follow-up Strategies To "Just Checking In" Personal Check-ins. I could set you up with a free trial account. i just wanted to make sure. Many users would be better served consulting an attorney than using a do-it-yourself online Thats why it works both ways. I just wanted to follow up allows you to send a follow-up email politely. How do I not say just checking in? Free and premium plans. If you know your co-worker, manager, or client has lost someone or is going through a rough patch, you can send a polite check-in message. Use these 4 alternatives to just checking in emails: Theres no perfect alternative to this email but there are a few follow-up sales emails you can rely on to get back on your prospects radar. Grammarly stands with our friends, colleagues, and family in Ukraine, and with all people of Ukraine. (Helpful Examples)Follow Up On or Follow Up With? Here are the key things to consider when determining how long your videos should be. (No matter what context its used in, itll always kind of sound like your boss is chasing down a report 20 minutes before the deadline.) . If you could send the update by 5 p.m. today thatd be great. Its also worth reasserting your hopes that the project turns out to be a success and reminding them that youre available if they need any help. If youre hoping for a specific result, conclude with a. that points your contact at the next step and prompts action. for your reference. This achievement will help your business reach new heights and innovate more in your mission to X.. Reach out to a new C-level executive. But thats precisely the problem. Provide them with a short piece of actionable advice. Ill be happy to help you if youve managed to come across any issues.Thank you,Simone Woodbridgeif(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'grammarhow_com-leader-4','ezslot_17',115,'0','0'])};__ez_fad_position('div-gpt-ad-grammarhow_com-leader-4-0'); Dear Mr. Dean,How are things coming? ", "Hi, I found this [book/podcast] interesting. Use the request for a status update as a call-to-action, and make it time-sensitive so youre more likely to get a response. Hows Friday at 3?). If you had plans to get together with the person, and they had to cancel, you can check in to let them know theres no rush. It may prove useful in your day-to-day operations., Example: Greetings, I know your previous request for X feature and was unable to be fulfilled, so I wanted to reach out to let you know its now available. Usually, theyll be happy to reply shortly after you send it. (Correct Version)6 Steps To Politely Remind Someone To Reply To Your Email. Do you have a few minutes Tuesday at 2:30 Eastern to chat about it? "Just checking in" is one of the most frustrating phrases for prospects to receive because they know it likely means more than just checking on their well-being. Have they published a new post on their blog? LinkedIn. We believe reflecting on our mortality can help us lead more meaningful lives. Are you available Thursday at 10:30 a.m.?. But what does it really mean? Or, another variation is the Baseball Opening, which is Im calling to just touch base. Its best to do so in an email, and its a good idea to word your note more formally. If your "just checking in" email never landed you a response from your prospects, try the below phrases when writing your next email. I like to ask a follow up on how theyre really going, encouraging them to give more detail, including the good, the bad and even the ugly. She says it usually gets a smile, but it needs to be delivered in a way that isnt pushy or demanding.
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