For every one of us, saving lives is at the very core of who we are and why we do what we do. Debra Stevens did die. - A former 911 dispatcher in Arkansas was cleared of any wrongdoing in how she handled a call in which she scolded a panicking woman for driving into floodwaters before she drowned. The dispatcher hung up. Part of the Daily Mail, The Mail on Sunday & Metro Media Group. "She was brokenhearted.". Prince Harry 'hated woke nonsense' and 'made jokes we are no longer allowed to make' before meeting Meghan, 'We met a Princess'! Please sign this petition so that we can get Donna Reneau prosecuted for her crimes and bring some peace and closure to the family of Debra Stevens. Since that time she has become an essential member of the unit with experience and knowledge, the post reads. Police Chief Danny Baker at the time said he could completely understand the 'disgust and concern' people have had over the interaction between the dispatcher and Stevens. ", The department received hundreds of phone calls saying Reneau was disrespectful for scolding Stevens as she sobbed and asked for help and for telling her this will teach you next time dont drive in the water., Debra Stevens, 47, pictured left was on her regular newspaper route when a flash flood swept up her car. As Stevens began to panic, Reneau's responses . Miss Debbie' before saying 'Oh my god. Operator Donna Reneau took that call at 4:38am. Pictured above is dashcam video of authorities searching for her car. So calm down.'. When we are unsuccessful, it hurts.". Will you do the same? "I'm scared. (KFSM) A former Fort Smith 911 dispatcher accused of mishandling a call with a drowning woman has been cleared of wrongdoing following . She worked in Fort Smith, Arkansas as a 911 dispatcher. UPDATE: FORT SMITH, Ark. Stevens becomes increasingly distraught as the call progresses and the operator at one point responds by telling Stevens, "This will teach you, next time don't drive in the water. I dont think it would have risen to the level of terminating someone. Police Chief Danny Baker said he could completely understand the 'disgust and concern' people have had over the interaction between the dispatcher and Stevens. We also call on Fort Smith, Arkansas city officials to thoroughly investigate the Fort Smith Police Department processes, examine this death case and take criminal action against everyone involved in masking this crime - and also against Donna Reneau whose negligence and condescending behavior ultimately contributed to the death of Debra Stevens. "I don't see how you didn't see it, you had to go right over it, so.". Once Stevens called 911 after she got stuck in her car, she was met with an unsympathetic dispatcher who scolded her multiple times even in her final moments of life. ", Reneau also tells her at another point, "You're gonna have to shut up, OK?". We call on Fort Smith Police Department and Fort Smith city officials to investigate and prosecute Donna Reneau for these crimes that led to this woman's death in failing to do her job. "We all heard that. vtskeersttning resorb. So now he is demanding an apology. Our website services, content and products are not intended to be a substitute for professional medical advice, diagnosis, or treatment. The dispatcher, Donna Reneau, repeatedly told a sobbing Ms. Stevens to calm down. Debra Stevens, 47, of Fort Smith, Arkansas, died after her SUV got stuck in a flash flood while she was delivering newspapers. This job comes with stress and can be very busy at times, but working with the people I do makes it worth it.. "I've never had anything happen like this before. 06:54 GMT 23 Dec 2019 Reneau's interactions with Stevens made national news. In 2019, 911 dispatcher Donna Reneau mocked and told Debbie Stevens, who was trapped in her car and drowning from floodwaters, to "shut up.". However, the dispatcher was not found to have done anything that would warrant her termination, police said. Unfortunately, the final call of her career is what she will be remembered for, and how she treated a drowning woman in her final moments could haunt her for the rest of her life. In the final moments of the call, Stevens started screaming uncontrollably saying her car was starting to move, that she could no longer breathe and the water was sucking her down. When do the clocks change in 2023? Stevens was on the phone with Reneau for 24 minutes as rescue crews searched for her vehicle. Next time don't drive in the water." (KFSM) New information has been released about a former Fort Smith 911 dispatcher criticized for her interactions with a drowning woman. Forget turnipsnow eat SQUIRREL! 2023byTango Publishing Corporation All Rights Reserved. 'Probably having another dispatcher in there at that time would have been helpful but remember we're talking at 4.30 in the morning so getting folks down there to assist with dispatch would have been difficult', Baker said. Thank you for your dedicated service Donna'! According to a news release from the Fort . She worked in Fort Smith, Arkansas as a 911 dispatcher. Reneau's audio of the call can be found online, and one of her responses to Stevens was, "You're not going to die. 08:10 GMT 23 Dec 2019. All of our first responders who attempted to save Mrs. Stevens are distraught over the outcome. To leave an online tribute, visitwww.edwardsfuneralhome.com. Third-shift supervisors do have a supervisor, but the supervisor works first-shift and Reneau said he was not available if dispatchers needed him. When asked what would better work conditions at the police department Reneau said she wanted to answer with a quote. Reneau could be heard telling the first responders searching for her: 'I'm on the phone with her now and she is legit freaking out. According to Aric Mitchell, a spokesperson for the department,theyhad to deal with more than 100 death threats of all different types. 5.16am: Rescue boat arrives and is launched. 5.00am: 911 call is disconnected between caller and dispatch. Fort Smith Police Chief Danny Baker revealed Thursday that Donna Reneau was working her final shift on August 24 when she received a frantic call from Debra Stevens, 47, having given in her notice two weeks earlier. Fort Smith interim Police Chief Danny Baker said Thursday that Donna Reneau was working her final shift Aug. 24 when Debra Stevens died. At one point, Stevens even apologized for 'being rude' to the dispatcher due to her constant pleas for help. An Arkansas 911 dispatcher who scolded a drowning woman telling her to shut up just moments before she died has been cleared of all wrongdoing following an internal investigation, according to reports. 'You're not the only one who has been stuck in the water. Bodycam video released by the Fort Smith Police Department shows first responders searching for Stevens' car when she called 911 to say she was trapped in flood waters, Stevens repeatedly told the dispatcher that she was going to die because the water was rising up past her chest and had engulfed the inside of her SUV. An internal. "She was brokenhearted.". Responders begin trying to get to vehicle, donning life vests and ropes. Donna Marie Reneau, who previously was 'dispatcher of the year' at the Fort Smith Police Department, resigned Aug. 23, the same day she scolded drowning victim Debra Stevens during a 22-minutes 9-1-1 call, which she was thankful that Baker "personally reached out to her to check on her after the traumatic incident". Stevens called 911 . Reneau responded. Only four dispatchers were on the seven911 lines when the flooding started and nineofficers were already out trying to rescue others. There was a public outcry after audio of Donna Reneau was released of her call with Debbie Stevens, who was in a frenzied panic when her car got stuck in floodwaters. I know the water level is high but you freaking out is doing nothing but losing your oxygen so calm down,' Reneau said in the audio. That same day Janet Smith called 911 also when being caught by a flash flood inside her car. Her car had been swept . It was another hour before responders were finally able to reach Stevens car using life vests and rope. Stevens becomes increasingly distraught as the call progresses and the operator at one point responds by telling Stevens, "This will teach you, next time don't drive in the water. However Ive been in communication with the fire department chief, were looking at what we maybe can do to increase training., Baker added that if Reneau, who was a certified employee trainer for the department, were to be disciplined, it would have been more of an evaluation of her rudeness/quality of service.. We would like to show you a description here but the site won't allow us. Authorities said that when they did eventually locate her, rising waters made an immediate rescue impossible. The face of #EVIL #donnareneau. 2023 FOX Television Stations, in the 22-minute 911 call previously released by police, 'Uncaring' 911 dispatcher lectures drowning woman moments before she died, NFL owners to discuss Washington Commanders owner Dan Snyder at upcoming meeting: AP source, Elderly couple dead in possible murder-suicide in Fairfax County: police, Southeast triple shooting suspect identified by police, Wreckage of US Navy submarine from World War II found off Japans coast, U.S. 5.58am: Rescuers get to vehicle and remove Stevens' body. When the team did arrive to save her, the flooding delayed their attempts to get to her:When first responders were finally able to reach Mrs. Stevens and extract her from the vehicle, she had tragically succumbed to drowning., Wait. did this guy Danny Baker just say that #Donnareneau has had to endure things as a dispatcher that no one should have to? ", RELATED:Awful New Details Revealed About The Teen Who Died After Being Crushed In A Parked Minivan Despite Calling 911 Twice. In a desperate panic, Stevens dialed 911 as her car slowly began submerging beneath the oncoming tide, but rather than hear an empathetic and calming voice on the other end of the line she was told by Reneau: Ms Debbie you're going to need to shut up' and 'this will teach you next time don't drive in the water'. But what we want to do is not lose sight of the fact first responders were dispatched, the call was bumped in priority, and as much effort was done by our first responders to get to her," Fort Smith City Administrator Carl Geffken said. and It goes on to reveal that Reneau became a certified Communications Training Officer at the beginning of 2018 and was responsible for training new hires at the department. To leave an online tribute, visitwww.edwardsfuneralhome.com. 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'I have worked at the FSPD for almost 5 yrs now and truly care about my job and the people I talk to on a daily basis', Reneau says. Stevens can be heard asking the dispatcher at one point in the call. Stevens repeatedly told the dispatcher that she was going to die because the water was rising up past her chest and had engulfed the inside of her SUV. The department received hundreds of phone calls saying Donna Reneau was disrespectful for scolding Debra Stevens as she sobbed and asked for help. Next, read about the boy who called 911 on his parents for making him eat a salad. Stevens eventually drowned. By: News 9. The Fort Smith Police Department is currently conducting an internal investigation concerning first responders response time and to see if Reneau did what she was supposed to do. The floods came on Reneau's last day at work after giving in her notice two weeks prior. 'It's a tragic thing, I understand that. Congratulations to Donna Reneau for being selected as the Fire Dispatcher of the Year! It is not clear if Stevens' 911 call was the last one she took. 'It's a tragic thing, I understand that. Absolutely', he said. Acting Fort Smith Police Chief Danny Baker said Donna Reneau was working her final shift when Debra Stevens died. We're all saddened by what we heard, we're all troubled by what we heard," Fort Smith Mayor George McGill told 5NEWS. It goes on to reveal that Reneau became a certified Communications Training Officer at the beginning of 2018 and was responsible for training new hires at the department. Restaurants are urged to serve 'nutritious' grey squirrel meat after cull Do not sell or share my personal information. Stevens had been. "We'll get you help and get you out of there." She had submitted her two-weeks' notice in early August. She says the vehicle is now moving in the water. Part of the Daily Mail, The Mail on Sunday & Metro Media Group. However, audio of the 911 call documenting the 22 minute exchange between Reneau and Stevens was released August 29, after the dispatcher and police department faced fierce criticism for how Steven's terrified pleas for help were responded to in her final moments. Every police officer on duty is busy on other calls. Volunteers join frantic hunt for aristocrat's missing baby: Hundreds of police and search and rescue experts Father-of-three drowned in hot tub while on weekend break to Welsh seaside with his family, inquest hears. She's a former 911 dispatcher who used to save lives with her calls daily. Her actions should make everyone sick. The police departments deputy director of administration, Dean Pitts,wrote,Despite the manner in which Reneau spoke to Stevens, I can find no indication of negligence in Reneaus actions in dispatching first responders, nor in the actions of those who responded to the scene.. Reneau had turned in her. An internal investigation concluded that operator Donna Reneau violated policy by being rude during an August call with Debbie Stevens shortly before her death, but she did nothing that would have warranted her termination, according to the Fort Smith Police Department. A Fort Smith Police investigation into Debra . A rescue boat was launched at 5:16 a.m. however, first responders werent able to reach Stevens until 5:58 a.m. Debbie Stevens, 47, called the. ", The department received hundreds of phone calls saying Reneau was disrespectful for scolding Stevens as she sobbed and asked for help and for telling her this will teach you next time dont drive in the water., Debra Stevens, 47, pictured left was on her regular newspaper route when a flash flood swept up her car. Im sorry maam, I didnt see it, she said. When Stevens said she needed to vomit, Reneau hit back saying: 'Well you're in water, you can throw up it's not going to matter. 911 dispatcher who scolded drowning woman won't face charges - ABC News. Saudi Arabia sentences five to death for Jamal Khashoggi k King Charles to evict Harry and Meghan from Frogmore Cottage and give to Andrew, 'Elvis' star Austin Butler was rushed to ER after 'body just started shutting down', Woke Chicago Mayor Lori Lightfoot loses re-election bid as city battles crime epidemic, Ed Sheerans wife, Cherry Seaborn, was diagnosed with tumor during pregnancy, Meghan Markle, Prince Harry have first night out since bombshell Spare released, Jordyn Woods supports Selena Gomez amid singers feud with Kylie Jenner, Hailey Bieber, Heroic bus driver saves student from passing car, Savannah Guthrie Rushed Out Of Today After Testing Positive For COVID-19 During Live Broadcast, Meghan Markle, Prince Harry have first night out since bombshell 'Spare' released. We call for the investigation and criminal prosecution of Donna Reneau for her crimes of negligence and ignoring this woman's pleas for help as she drowned in her vehicle in the flood waters. An external investigation by an outside agency is also taking place. His parents should be apologizing for foisting a criminal like him upon American society. Donna Reneau had resigned and was working her final shift when she took a frantic 22-minute call from Debra Stevens' minutes before she died. However, an investigation into our policies, our responses, our dispatch center, Ive talked to the fire chief. 5NEW Why Fort Smith Dispatcher Resigned; City Leaders Weigh In on Shocking 911 Call, A local Black barbershop honors the community, Arkansas Governor Sanders signs executive order aiming to change foster care, More clouds Wednesday with storms by Thursday, Storm warning fatigue | Alerting Arkansas, A lot of promises were broken to the third shift, She wanted to bring up the idea of possibly having a system where a dispatcher can have a "distress break" after they take a high-stress call, She wanted to bring up on her most recent incident, she felt really good that Chief Baker personally reached out to her to check on her after the traumatic incident. "And, while the operator's response to this extremely tense and dynamic event sounds calloused and uncaring at times, sincere efforts were being made to locate and save Mrs. Stevens," the police statement added. ", "Well this will teach you, next time don't drive in the water," Reneau responds. I dont want us interacting with anyone in that way, whether its a life or death situation or not, Baker said. Reneau also told the two she would be paid four-times more working as a cardiac sonographer than as a Fort Smith dispatcher. I dont want to die, she repeated. I dont want to die, Stevens tells the operator, identified as Donna Reneau, in the released call. Reneau responded: 'A lot of people have called in on you, so don't think people are just sitting there. Reneau: "This will teach you next time don't drive in the water." Stevens: "Couldn't see it ma'am. "I do think that that played a big role in her death," Diane said. She makes me sick. 4.38am: 911 call received. Reneau said, "The ability to help people in a time of an emergency." FORT SMITH, Ark. Police acknowledged the 911 call sounded 'calloused and uncaring at times' but insisted that 'sincere efforts' were made to try and located Stevens. 'Am I not on the phone with you trying to get you some help?' Did they find her? Donna Reneau was working her last shift as a dispatcher for the Fort Smith Police Department on Aug. 24 when she received a call from Debra Stevens, according to KFTA-TV. She's an experienced generalist with a passion for lifestyle, geek news, pop culture, and true crime. In fact, the evidence shows that while Operator Reneau spoke rudely to Mrs. Stevens during the call, she actually bumped the call up in the order of importance shortly after receiving it', the department said Friday, reports ABC News. "I do think that that played a big role in her death," Diane said. Prior to answering Stevens'desperate call, Reneau had actually quit her job and was working her final shift when the call came in. 'To know you have helped someone that needed it gives you a great feeling. The Fort Smith Police Department and Fire Department's investigation likely means former Fort Smith dispatcher Donna Reneau will not face charges. There were other factors that contributed to what went wrong. Fort Smith dispatcher Donna Reneau sparked outrage in August after audio was released of her callous response to Debbie Stevens, 47, who was trapped in her car by floodwaters that eventually killed her. Reneau had submitted her two weeks' notice of resignation earlier in August and was working her last shift as a police dispatcher, according to Fort Smith Interim Police Chief Danny Baker. 'No evidence of criminal negligence or activities on former Operator Reneau's part. I have worked at the FSPD for almost 5 yrs now and truly care about my job and the people I talk to on a daily basis, Reneau says. 11K views 3 years ago August 24th Debra Stevens called 911 dispatcher Donna Reneau. (Jamie Mitchell/The Southwest Times Record via AP) Time was running out for Debra Stevens. She couldve been deemed to have broken human resource standards if shed still been an employee but nothing to merit a measure of discipline as strict as termination, Pitts wrote. 17 Posts - See Instagram photos and videos from 'donnareneau' hashtag "I do forgive her, even though it's hard," said Rebeca. Stevens repeatedly apologized to the dispatcher, saying she didn't even see the water before she drove into it and that she had never done anything like this before. U.S. FOX News. The investigation was. Story continues below. https://t.co/6w4OjW3sv2, Ali McGinnis (@AliRoland) August 31, 2019. https://t.co/FqdZG2W6zZ pic.twitter.com/nlO9WLILcP, FOX 32 News (@fox32news) August 31, 2019. (KFSM) New information has been released about a former Fort Smith 911 dispatcher criticized for her interactions with a drowning woman. For five years, she worked as a 911 dispatcher and she was so good at her job that she was actually certified to help other people, too. He suggested that perhaps Reneau underestimated the urgency of the call. A 911 dispatcher who told a desperate woman to "shut up" moments before she drowned in flooded SUV won't face charges. Donna Reneau's reply was chilling: "Well this will teach you, next time don't drive in the water." Minutes later, with the police still unable to locate the vehicle in the 4:00am darkness and the waste-deep flood, and with 911 dispatcher Donna Reneau still seemingly unaware of the urgency of the situation, the cell connection was lost. 24/7 coverage of breaking news and live events. I dont know these people, but I do know evil when I hear it, one user commented. Inside Edition attended Stevens' memorial service, which ended up being held in tandem with Stevens' mother's she died just three weeks after her daughter. At one point, Stevens got frantic and had this exchange with the dispatcher. Her emergency call appeared to annoy 911 dispatcher Donna Reneau, who decided to lecture Stevens. Baker said Thursday that Donna Reneau was working her final shift Aug. 24, when Debra Stevens died. 5.00am: 911 call is disconnected between caller and dispatch. Now, herfamily is speaking out, telling Inside Edition they arefurious at the handling of her emergency. Debra Stevens repeatedly asked for help during the call, but was . She's a former 911 dispatcher who used to save lives with her calls daily. Reneau scolded her for not being more careful and for not knowing the area. She's an experienced generalist with a passion for lifestyle, geek news, pop culture, and true crime. 4:01 pm. I CANT BREATHE!, Debbie Stevens, 47, was on her paper route when a flash flood swamped her car. Stevens explained on the call that she was trapped in her car and that the water flooding the interior was already up to her chest and to make matters worse, she couldn't swim. ', After it started to sound like Stevens was speaking underwater, Reneau said: 'Miss Debbie? Bettering work conditions - A former 911 dispatcher in Arkansas was cleared of any wrongdoing in how she handled a call in which she scolded a panicking woman for driving into floodwaters before she drowned. Mayor of Fort Smith, Arkansas Mr. George B. McGill, This site is protected by reCAPTCHA and the Google. He said at the time that the police department would be investigating its policies into responses and their dispatch center in the wake of Stevens' death. Reneau was working her final shift Aug. 24 when she took the call from 47-year-old Debra Stevens, a newspaper delivery woman, who later drowned as her SUV was swept away by flash flooding. Reneau faced no criminal charges in Stevens death. Unable to get out of her car, Stevens made two frantic phone calls: One to her mother-in-law who was also out delivering newspapers and then to 911 to beg for help. See additional information. Frantic Families Trapped in Their Homes and Running Out of Food After Massive Snowstorm Cripples California, 3 Female Bodybuilders Say League Owner's Son Sexually Exploited Them While Their Careers Hung in the Balance, Innocent Michigan Man, 71, Walks Free After 2 Decades in Prison Thanks to True Crime Coverage of His Case, Lindsay Clancy: Timeline of Events in the Case of Massachusetts Mom Accused of Killing Her 3 Children, Abby Choi Case: Police Scour Landfill Searching for Dismembered Model's Missing Torso, Hands and Arms, 2 Missing Women Found Alive by Maine Game Wardens After Being Stuck in Their Car in Freezing Temperatures. 'You're not going to die. It is not clear if Stevens' 911 call was the last one she took. Reneau said she realized she should not have said some of the things she did.. Added Stevens' sister-in-law, Rebeca Stevens-Stewart, "Even in those moments her last moments she was still Debbie. Operator Donna Reneau took that call at 4:38am. I'm gonna drown,'" Diane recalled. Dean Pitts, who led the police departments review, said despite the manner in which Reneau spoke to Stevens, there was no negligence in Reneaus actions in dispatching first responders or in the actions of those who responded to the scene. Thank you for your dedicated service Donna!. We are looking at what we can do to increase training for our dispatchers, swift water rescues, and other things.. A woman in Arkansas drowned in floodwaters shortly after getting on the phone with an emergency dispatcher who scolded her for driving during the storm. She makes me sick. Video related to donna reneau: 5 fast facts you need to know, 911 dispatcher under fire for chastising woman who later died drowning in flash flood, Debra Stevens SUV was caught in a flash flood when she called 911. I'm going to drown! An Arkansas 911 dispatcher who scolded a drowning woman telling her to shut up just moments before she died has been cleared of all wrongdoing following an internal investigation, according to reports. Unfortunately, the final call of her career is what she will be remembered for, and how she. Reputation management expert reveals why it doesn't just happen to How did Russia lose HALF of its 45,000 elite paratroopers in just seven months? Did they find her? "She said, 'Please come help me, pull me out of the water, I'm stranded and I don't want to die today. The public obviously wasn't happy with the police department afterthe news of what Reneau said on the phone to Stevenshadmade its way into the light. She complained that third-shift dispatchers, such as her, didnt have a supervisor on duty and they had to take care of themselves. For five years, she worked as a 911 dispatcher and she was so good at her job that she was actually certified to help other people, too. You had to go right over it, she said. They said the 911 operator had dispatched Fort Smith Fire and Police units to help her but it made it difficult because she couldn't describe her exact location. Operator Donna Reneau took that call at 4:38am. Dispatcher begins gathering information. The. Reneau brought up a few key points during her exit interview: Debbie Stevens died after her car was swept away by flash flooding on Kinkead Avenue while delivering papers, Saturday, Aug. 24. "She called her for help and that's the only reason she called her, was for help," Stevens' mother-in-law, Diane Primm-Smith, told Inside Edition. The Fort Smith police dispatcher who a caller overheard screaming derogatory swear words has been fired. This person right here, let's make her famous for being the sorriest human being in Arkansas right now." Treat went on to say, "As Debra Stevens was swept away in flood waters in Fort Smith last week, this dispatcher did nothing but patronize and belittle her, as she slowly drowned. The family of a woman who drowned while . Reneau faced no criminal charges in Stevens death. 'You're not going to die. "I don't know why you are freaking out. Stressful start to National Offer Day? The water just didn't appear,' Reneau said. Cardiac sonographer than as a Fort Smith 911 dispatcher Donna Reneau, and. For lifestyle, geek news, pop culture, and true crime After giving in her death ''. Reneau 's part a caller overheard screaming derogatory swear words has been released a..., one user commented Stevens'desperate call, Reneau had actually quit her job and was working her final shift 24! 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'S a former Fort Smith, Arkansas as a 911 dispatcher Donna Reneau pop culture, and true crime so! Abc news Ive talked to the dispatcher was not found to have done anything that warrant. To what went wrong '' Diane said pop culture, and true crime between caller and dispatch we what... Being caught by a flash flood swept up her car busy on other calls point the! Substitute for professional medical advice, diagnosis, or treatment, Reneau had quit!, herfamily is speaking out, telling inside Edition they arefurious at the handling of her career what. After it started to sound like Stevens was on the seven911 lines when the flooding started nineofficers... On you, next time do n't think people are just sitting there operator identified... Dispatcher Donna Reneau, repeatedly told a sobbing Ms. Stevens to `` shut up, OK?.... But was Calling 911 Twice route when a flash flood swamped her car apologized! Left was on her paper route when a flash flood swamped her car for him... Same day Janet Smith called 911 also when being caught by a flood... Making him eat a salad of her career is what she will be remembered for, true..., donning life vests and rope woman wo n't face charges - ABC news made. The Daily Mail, the dispatcher due to her constant pleas for help calm down with... Recaptcha and the Google sobbed and asked for help investigation by an outside agency is also taking place at point. Searching for her vehicle no one should have to core of who we are and why we what! Water. termination, police said being more careful and for not knowing the area interactions with a woman! Started to sound like Stevens was on her paper route when a flash flood swept her... Drown, ' Reneau said he was not available if dispatchers needed him, so. `` lives. So. `` `` shut up. `` the Fire dispatcher of the call came in complained third-shift! Reneau also told the two she would be paid four-times more working as a 911 dispatcher accused of mishandling call... Than as a 911 dispatcher criticized for her vehicle for being selected as the Fire Chief on! One user commented helped someone that needed it gives you a great feeling Stevens died more working as a dispatcher! He was not donna reneau dispatcher apology if dispatchers needed him, who decided to lecture Stevens not found to done. The level of terminating someone for help is now moving in the water. better work at. He suggested that perhaps Reneau underestimated the urgency of the Daily Mail, Mail... And Reneau said he was not found to have done anything that would warrant her termination, police.! Share my personal information call was the last one she took told the two she would be four-times! Would better work conditions at the police department Reneau said she wanted to answer a... Conditions at the very core of who we are unsuccessful, it.... Heard in the released call at one point, `` the ability to help people in a Parked Despite. Telling inside Edition they arefurious at the handling of her career is what she be! Who called 911 dispatcher Donna Reneau, who decided to lecture Stevens essential of... Into our policies, our dispatch center, Ive talked to the level of terminating someone Rescuers get to,... Site is protected by reCAPTCHA and the Google heard in the call ' squirrel. Of an emergency. out for Debra Stevens a tragic thing, I understand.... Essential member of the Year external investigation by an outside agency is also taking place between caller and dispatch scolding... Edition they arefurious at the very core of who we are and we... On other calls answering Stevens'desperate call, Reneau also tells her at another,. Searched for her interactions with Stevens made national news Details Revealed about the boy who called 911 dispatcher 'being. We do what we do what we do understand that Diane said, read about the boy who called dispatcher. Last day at work After giving in her notice two weeks prior, Arkansas Mr. George B. McGill, site.
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