Without her I do not think I could have ever had done it. Extremely poor quality, I purchased a brand new sectional and it started piling really badly three months later. I couldn't be more pleased with this purchase! Where can I find more information about my Arhaus Credit Card account? You won't be disappointed. My sales person, Cheryl Jones was amazing, patient and addressed my every concern. General Contractor Software Project Management Custom Website Lead Generation Invoicing & Billing Estimating Remodeler Software Project Management Custom Website Lead Generation Invoicing & Billing Estimating Builder Software Project Management Custom Website Lead Generation Invoicing & Billing Estimating Trish, our sales person and an interior designer, provided us with her expertise from choosing wallpaper, furniture, lighting, rugs and art! They sure asked me to pay for the furniture right away. Arhaus furniture items typically feature materials such as solid wood, petrified wood, marble, all-weather wicker, rattan, glass, and crystal. We have made a commitment to the earth's resources by developing unique, yet functional pieces from recycled natural resources. I emphatically recommend that you shop elsewhere. Job posted 8 hours ago - Arhaus LLC is hiring now for a Full-Time Sales Associate / Design Consultant - Full Time in Jacksonville, FL. Arhaus has both indoor and outdoor sofas ranging in price from $1500 to $9000+, with unique styles such as curved sofas, leather sofas, chesterfields, modern sofas with a low-profile silhouette, and some customizable sofas. It was our first time shopping there and we are very pleased with their customer service and they wanted to make sure we were happy. We do not offer pick-ups at our distribution center. I was worried about getting my furniture after reading these reviews, but I called and the representatives were super helpful in getting me scheduled. I asked for my money back. I've had the pleasure of purchasing a number or pieces and accent pieces from the UTC San Diego location. No issues with ordering, delivery either. Purchased almost $20k worth of furniture - cant get a straight answer on delivery- get excuses on warehouse issues etc - no one in the store ( Long Island ) can tell us when well be receiving any part of our order - different stories told by receptionist, sales person and store manager - made special trip to Florida based on store promises knowing theres a 3-5 day window - thats come and gone and no one cares. I sent a request for a second shipping label. ARHAUS - 15 Photos & 13 Reviews - 4130 E 82nd St, Indianapolis, IN - Yelp Restaurants Auto Services Arhaus 13 reviews Claimed $$$$ Furniture Stores, Home Decor, Rugs Edit Open 11:00 AM - 7:00 PM See hours See all 15 photos Write a review Add photo Location & Hours 4130 E 82nd St Indianapolis, IN 46250 Get directions Edit business info I have spoken to numerous managers, concierge managers and etc and so far nothing. They sent one email in May to say my order was processing. I walked into Arhaus and really liked the design of their merchandise. They were both delivered a week later. Excited for the sectional and living room pieces! Worst customer service ever, the sales associate lie to you about the delivery schedule. Even worse than this, I cannot get straight answer from the salesperson. Be ready with your credit card. The delivery was on time and the associates were extremely professional. I order 4 faux fur throws on black friday. I would like to have had more information regarding its care, there is a delivery fee.and they do not scotch guard the fabrics which I understand is their policy. Both Batman, my little pup of the house, and myself enjoy our mornings on our new Hamptons chairs. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. When it arrived, it had a stain on it--water stain? Thank you for your exceptional service and quick turnaround time! Purchased two new pieces for our new apartment. we waited more than seven months for our furniture, and no one wants to sit on it because it's so unsupportive and no comfortable. Salary information comes from 1 data point collected directly from employees, users, and past and present job advertisements on Indeed in the past 24 months. My furniture was delivery at the end of July, the third party company came late August, we are now in October and I still have faulty furniture. Low and behold, when I called again five days later, my salesperson was out on medical leave for two weeks. For an expensive bed frame, I was very disappointed to find a defective and important part of the bed (it was working fine in the store when Chris showed it to me) and I am more disappointed that the store could not help me further. Lisa R. said: During my recent kitchen renovation, I searched high and low for an, Karen P. said: My second time here. How do I request a catalog or sign up for email or remove my name from your mailing list? If it's your first time visiting this sign in page, you'll need to create a new account to continue. Had to wait almost 2 month for a chairs and drawers. Read complete details for Arhaus Archarge Credit Card Accounts. Where Slumber Search discusses medical ailments, we strive to ensure the information on this site is accurate, current and useful, however, we do not warrant the accuracy or completeness of any information related to medicine. Our salesperson during this timeframe had moved from the Northpark Arhaus to the Fort Worth location. Design materials that enhance the Arhaus brand and the overall . Arhaus has beautiful and unique things. Well, my husband and I have been looking for chairs for a year now. and I called again (third times) and Daniel wasn't there so Michael helped me this but he was very snobby and he said it will take another month to get the replacement which is in March so I asked if he can expedite because it's rain a lot. Are the prices the same in stores and online? They did finally get our order completed a few months later. They are very nice on the phone. The "chat" never got back to me, and the lady in the store who promised they would arrive on time was clearly incorrect. Your customer service was so damn awful we purchased the bed as we walked right out of Arhaus because we didn't want to run into issues with the order and then have to communicate with a careless, sleezy sales rep . They came in three weeks and the delivery guys were quick and efficient. I did so, and they sent a third party furniture repair company. Arhaus is a lovely store in Plano/ Frisco Texas area. I had to post a review for Arhaus in University Towne Center, La Jolla. We walked in with a slight idea and vision, and walked out with a fully furnished apartment that completely exceeded our expectations and was kind to our budget! I wanted the space to have a totally different vibe than my home. The customer service is reprehensible. The pros: Nicely designed, modern sofas and sectionals. Unfortunate that they can't work to make customers happy. After 90 days, full payment for the merchandise is required and delivery must be scheduled for your order. This new rep stated she will contact me by the end of the week once she hears from UPS. Anyway, we are done for now, and yes it is a bit expensive/pricey but you get what you pay for, the exclusivity, comfort, appearance, and quality is there. The delivery men were gracious and the communications were thorough. The couch we purchased doesn't connect right, I went into the store and was told by Heather she would put in a service ticket- she never did. Michael and Kat sourced my floor plan with dimensions in order to create a digital presentation to help me visualize the final arrangement in my home: master bedroom, family room, and kitchen/foyer area. We hope you love your Arhaus products and want you to be fully satisfied with every item you purchase. They are a publicly traded company of over 2 billion dollars. Once the couches we ordered came in and needed to be delivered, we had a problem with the delivery company and Zane took care of it immediately. Upon entering,, Lindsey F. said: As many others have mentioned, the customer service here is, Teresa J. said: My daughter has serious back problems and landed here 3 years ago, Bobs Discount Furniture and Mattress Store, Neeraj J. said: I read a lot of negative reviews about Bob's Discount Furniture and, Jayne W. said: I was referred to this store by a good friend. We've purchased several chairs, a bed, a server, rug and several lamps from them and haven't had any issues. This is a follow up to my September 27, 2022 review. Now they are offering me a different model chair. Arhaus coffee tables include marble coffee tables, drum tables, cube and rectangular shaped tables, round tables, coffee tables with petrified wood, metal coffee tables, and more. The salesperson said she had reserved them for me. Know what you want before you order but seriously you can't go wrong buying at Arhaus. Id strongly recommend anyone against considering this brand to start with and look into other brands for furnitures to save yourself some hassle. Even if you spend thousands of dollars you will not receive any support. It was not listed "AS IS" so I expect all parts to come with it. Purchased a console for my living room! Reduce the excessive fees charged for returns. The bedroom set has arrived and we couldn't be happier! We use dedicated people and clever technology to safeguard our platform. The rooms not only look gorgeous but are functional and comfortable. Highly suggest you check it out and give your home that fresh touch Arhaus provides. I am very picky and a bit difficultshe was patient, professional with great taste.I ordered a sofa and fabric for my home which she help me choose and simply love everything. Here are 8 tips for writing great reviews. At Arhaus, were committed to products of great integrityfurniture made with uncompromising quality and care. Awesome ordering process! Will my merchandise be assembled at the time of delivery? Definitely will be back. Find out how we combat fake reviews. We will recommend and shop at Arhaus in the future! I tried several times to order them, each time being told that I would definitely get my chairs. I had a wonderful experience with Tricia, who came out to see my apartment and made some great choices. Each one was a recording to hang up and go online for more help. A place like this should be accommodating to everyone and he was very discriminatory due to us being around the age of 20, however we definitely had money to spend. I've had to cancel orders due to incorrect lead times quoted, dates continually being pushed out, and absolute lack of follow up or promised return phone calls that never happened. I ordered a new dining room table on August 1, 2021 & the table was finally delivered on March 29, 2022. All appeared sturdy and well constructed compared to other places I had visited. Overall, my wife and I were both completely impressed with our experience and won't shop anywhere else for our furniture needs. Visit your local Arhaus store to explore our artisan-crafted collections and to connect with a Designer.
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